TV shows no pictures and sound only the caption info from Cable?

I have a regular TV, which is a few years old and hooked up to cable. When on, it doesn't show any pictures and no sound (just a black screen). Though I see the cable info for the channels and what program is on right on top, but no picture. I have called my cable/directTV company and they've informed me that the issue isn't from them, but rather from the tv.TV shows no pictures and sound only the caption info from Cable?
IF your Tv shows the Cable's Display then the wiring from your cable box is sending it's signal to the TV set....





So you do not have a cabling /connection problem between the two units.....and if the display is being UPDATED by cable (it's showing the proper times, shows, and show's information), then the CABLE Box is properly connected to the Cable wiring too....





Since you don't get a picture or sound, I THINK your cable box is actually LOCKED UP !! And WHY didn't the cable person REALIZE THAT?!!





Sheesh.....





UNPLUG the power cord from the cable box for 5 minutes. Then plug it back in and you should have your cable shows again.......





Now, if that doesn't work, but you get sound....let's make sure your CLOSED CAPTIONING on your TV set is turned off, ok?





LOOK at your remote control for the TV set......


Look for a button on the remote labled %26lt;CC%26gt; or %26lt;CAPT%26gt;.


Press it over and over until you see the word OFF appear on your TV screen.





Now I REALLY REALLY THINK the problem is a locked up cable box because you DON'T get picture and you DON'T get sound.....





And I have had hundreds of cable boxes lock up on my customers, and they all think it's the TV is bad. It's not, the cable box just can't process the audio and video coming from the cable company....





And the Cable helper doesn't listen 100% to what you've said.


I LISTENED to you....that's why I have a better chance of fixing your problem.....TV shows no pictures and sound only the caption info from Cable?
I know what the answer is beyond a shadow of a doubt, you have a 600Mhz-900MHz splitter somewhere inline to your TV with the box on it. Those splitters cannot pass the digital signal that produce the picture. I run into that problem at least once daily. If you bought a splitter from Radio Shack/Home Depot there is the problem. It may have worked for a few days before it quit. You might also be able to reboot the box and it will work for a little while. If you can find the splitter replace it with a 1000Mhz splitter or call your cable co and have them do it for you. Good luck either way!
I agree, have you checked your audio / video output cables? Maybe you have them in backwards or something.
One thing you can try to eliminate the tv is trying to put it on channel 2 or something like that - see if you get snowy audio/video. If so then your tv is fine.


You problem has to be with the satellite box -- if you are getting program guide information then the TV is working fine. I'm and installer and run into that type of thing when the box goes bad or just gets ';confused';. Try unplugging the satellite box from the power outlet or surge protector and let it sit for about 5 minutes. Power it back up and wait for it to reset. You should be fine after that.
lts probably the picture tube cause l had this problem to but you would be better off buying a brand new T.V. cause your looking at an awful lot of money to repair the picture tube the cost to repair your T.V. you can go out and buy one brand new. lts very expensive
Sounds like you either have the input setting set wrong, or the tv's tuner went. Probably time to shop for a new tv.
make sure all the cables are hooked up to the right sockets


i have done that before
is your tv set for cable reception? check your menu there should be something there to tell you whether it is on cable or antenna

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